Assert – module.cpp-1138 Error in Retrospect Small Business

Asked By Evin Gizmo 20 points N/A Posted on - 01/07/2012

The Retrospect Small Business Server Premium Version 7.7 runs on my Windows SBS 2008 machine without any errors. But lately, it started throwing an error message stating "Assert – module.cpp-1138." What is this? How can I resolve it?

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Answered By Aristono Martin 20 points N/A #117347

Assert – module.cpp-1138 Error in Retrospect Small Business

 

When Retrospect sends a cleaning cycle command to the tape library while there is an ongoing operation or application, you would most likely get the error ‘Assertion failure at “elem.cpp-1138 assert”’. Deleting the configuration files in Retrospect can help delete the error. Error messages relating to cpp simply means that there are corrupt configuration files within the application. Go to the application Data folder (C:Documents and SettingsAll UsersApplication Data) and rename the Retrospect folder by adding .Bad on the end. You must restart your computer then rerun Retrospect. Reinstallation of the application can also help in deleting the error. Make sure to restart the computer and delete the Retrospect folder on the path above before reinstalling the application.

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• Posted on - 01/08/2012
• Question Category: OS