AvastUI.exe-Application Error The instruction at 0x77e998dc9 referenced memory at 0x00000014

Asked By Olivia Aust 10 points N/A Posted on - 10/16/2012

 

Hi Experts,

I updated my OS from Windows Vista 64-bit to Windows 7 64-bit. Everything was running well without any problem. However, I received an error message with Avast! Internet Security. It is showing an application error.

Have a look at the screenshot below. I uninstalled Avast and installed it again but no result. How can I get a remedy of this issue?

Please help.

 

AvastUI.exe-Application Error

The instruction at 0x77e98dc9 referenced memory at 0x00000014. The memory could not be written.

Click ok to terminate the program

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• Question Category: Anti-Virus

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Answered By Nicke Baker 0 points N/A #192022

AvastUI.exe-Application Error The instruction at 0x77e998dc9 referenced memory at 0x00000014

Hello Olivia,

That sounds like a compatibility issue. It seems like the Avast that you were using on windows vista cannot be used on windows 7, and therefore you will need to go to the control panel and then uninstall Avast Internet Security, and then download a version that is compatible with windows 7 and then install it.

Regards,

Nicke

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• Posted on - 10/16/2012
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Answered By AlfordCharisse 0 points N/A #192023

AvastUI.exe-Application Error The instruction at 0x77e998dc9 referenced memory at 0x00000014

Hello Olivia,

When these errors appear they may indicate that there are some deep problems with operating system in your case windows 7 or hardware. Try to apply operating system patches or with disk scan tool check disk integrity.

Thanks

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• Posted on - 10/16/2012
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Answered By Wright Susan 0 points N/A #192024

AvastUI.exe-Application Error The instruction at 0x77e998dc9 referenced memory at 0x00000014

 

Hi,

If Windows notifies you of AvastUI.exe errors, the cause may be the result of corrupted registry entries. It can be fixed either by re-installing the associated program and then reboot your computer. Please follow the instructions below to fix avastUI.exe error:

 

1. Download these software: http://www.how-to-fix-errors.com/SpeedyPC_Error_Fix.exe

2. Then run a performance scan.

3. Click the 'Repair Error' button to repair.

 

Thanks

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• Posted on - 10/19/2012
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Answered By Alex rachel 5 points N/A #192025

AvastUI.exe-Application Error The instruction at 0x77e998dc9 referenced memory at 0x00000014

Hi Michael,

This problem is usually caused by one of the protective features of your system which is the Date Execution Prevention (DEP).

DEP is all about preventing some regions of your memory to be written to. To fix your problem you can either turn Data Execution Prevention off or to add your program to the exceptions list. Here is how to do it

– Go to Control panel –> System –> Advanced –> Performance settings –> Data Execution Prevention Tab –> Then choose Turn on DEP for all programs and services Except for those i choose –> Add and browse for the executable of Avast and select it.

Now reboot and your program should work with no problems.

Hope this helps.

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• Posted on - 12/02/2013
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