Asked By
edson chua
10 points
N/A
Posted on - 02/07/2012
I have a Compaq CQ 61 managing Vistabasic with Service Pack 2 (SP2).
Today I was working with my computer when suddenly I had trouble starting Internet Explorer (IE). I found the AVG screen lock on the screen.
Are there any directions on how to get rid of this application as I do not want it and have never in my knowledge asked to have it installed. I tried getting at it from the Start menu, REVO, or Window Control Panel, but can’t.
Any assistance will be greatly appreciated. I have been at this the whole day and tinkering with it is not helping me at all..
AVG secure search giving trouble in Internet Explorer
Hi Edson.
I understand you are having issues starting Internet Explorer and you believe that it could be caused by the AVG application you found on your system. Since you mentioned that you are not aware on how AVG was installed to your system, it is possible that it came pre-installed on your computer. However, if you are sure that it was not pre-installed on your computer, most likely, it came as a bundled application with one of your programs.
Because you already tried uninstalling it through the Start Menu and Control Panel and it did not work, please proceed with the steps below to uninstall it using the AVG installer file:
1. Download AVG installer file here
2. Double-click the AVG file and click the Uninstall Product option in the Select Setup Type dialog box.
3. Wait until the uninstallation process has been completed.
4. Restart your computer.
The AVG application should now be gone from your system.
In case the steps above failed to work, you may download and run the AVG Removal Tool instead. You may get it here.
Another option that you can take is to manually delete the AVG entries from your system. Here’s how:
Important: Making incorrect changes to your computer’s registry can cause serious errors in your computer. Always back it up before making any changes.
If you need assistance in editing the registry, you can view the Help file by clicking Help >
Help Topics on the Registry Editor window.
1. Go to START then click on RUN.
2. Type in “regedit”.
3. Press the Enter key on your keyboard. This should open the Registry Editor window.
4. Click on the plus (+) sign for HKEY_LOCAL_MACHINE.
5. Click on the plus (+) sign for SOFTWARE.
6. Look for and DELETE the AVG folder.
7. Close the Registry Editor window.
8. Then go to My Computer.
9. Open the Local Disk C: folder.
10. Open the Program Files folder.
11. Look for and DELETE the AVG folder.
AVG entries should now be completely gone from your system and your Internet Explorer application should now work properly again.
If IE issue persists, please consider reinstalling it instead.
I hope I was able to help you with your concerns.
