Avira avscan application error (0xc0000409)

Asked By Dudley Achan 0 points N/A Posted on - 08/23/2012

When I try to scan my PC for viruses using Avira, it gives me this error and stops the scan, I think my computer is infected but I can't scan it because of the error.

Any suggestions?

avscan.exe – Application Error

The exception unknown software exception (0xc0000409) occurred in the application at location 0x72fc276e.

Click on OK to terminate the program

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• Question Category: Anti-Virus

Answered By Thathri elsebet. 0 points N/A #147906

Avira avscan application error (0xc0000409)

Hi,

To solve this problem you have to do the following:

• Open Avira Antivirus Configuration with Expert Mode. Go to General – Security and then uncheckProtect files and registry entries from manipulation. Click Apply and Ok.
• Download the avreg.dll file (v. 10.03.00.08) From the respective Avira Antivirus website.
• Go to C:Program FilesAviraAntiVir Desktop and replace the former avreg.dll file with new downloadedavreg.dll. You can also replace it here: C:Program Files (x86)AviraAntiVir Desktop).
• Again open Avira Antivirus Configuration and check Protect files and registry entries from manipulation. Click Apply and Ok.
• Restart your computer.

You will get your problem solved and the error message will not appear.

I hope you understand it.

 

About Thathri elsebet.

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• Posted on - 08/23/2012
• Question Category: Anti-Virus