Avira Control Center generates the error

Asked By athan haas 20 points N/A Posted on - 08/21/2012

Avira Control Center generates the error on the picture I attached. I find it a bit strange because it’s a system error rather than a Realtime Protection error message.

Other software on my PC considers BootSectGui.exe to be clean.

Am I the only one who thinks this is a problem with Avira?

Properties

Realtime Protection: Malware found

Date/Time: 03,07.2012, 09:40:26

Type: Detection

Virus or unwanted program ‘TR/Crypt.XPACK.Gen [trojan]’ detected in file ‘X:program Files’BootSectGuiBootSectGui.exe.

Action performed: Deny access

OK

 

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• Question Category: Anti-Virus

Answered By Carl Jack 10 points N/A #151414

Avira Control Center generates the error

Hello Athan,

Use the following workaround to resolve the issue that you are getting right now with Avira:

• First, you will need to choose the kind of file that you need to scan from the Detection Range section.
• After that you will have to choose an action from the Action on Detection section.
• And then, regardless of whether you want the detections to be treated automatically or separately, you will need to choose a procedure from the Default action menu.
• And then select an action for the infected item: Delete or Move files to quarantine or Ignore until next VDF update.
• Next you will need to save your settings and after that close the dialog.
• After that click OK and then type your password to allow Avira to save your customized settings.
• And then close the preferences window without keeping your settings,  and then click Cancel.

Regards,

Carl

 

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• Posted on - 08/23/2012
• Question Category: Anti-Virus