Backups not functioning with Mozy online backup service

Asked By nancyhernandyu 10 points N/A Posted on - 07/18/2012

Hi friends,

I have been using Mozy online backup service for my windows, but now, my backups are not functioning. Each time, I try to see my backup, I get the following error message on my screen:

 

Whoops! Error Code Not Found

Error code not found! Please email

It asks me to send an email to mozy, but how ? I can't find an option anywhere from where, I can email them my query. I have searched the net, but of no help.

Can anyone please tell me what to do?

Please shed some light on the problem.

Kindest regards.

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• Question Category: Misc Networking

Answered By Gina Veronica 0 points N/A #143830

Backups not functioning with Mozy online backup service

Hello Nancyhernandyu!

Here’s a simple solution to your problem. You are receiving this error because you’re not yet logged in on your account as I can see from your screen given. Please login first so that Mozy will automatically search for your backups.

If it does not work, go to “Contact Support” page located left bottom of your screenshot and ask for backup recovery.

About Gina Veronica

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• Posted on - 07/29/2012
• Question Category: Misc Networking