Bamboo Explore Information A Wacom tablet is required to use this software

Asked By Hall Allen 80 points N/A Posted on - 10/25/2012

Hi Experts,

I tried to run Bamboo Explore program on my Windows 7 operating system containing latest drivers.

However, it failed to run throwing an error message. Have a look at the error message below.

I have no idea for the error message.

If you have any idea for the error message, please help me to get a remedy.

Thanks in advance.

Bamboo Explore Information

A Wacom tablet is required to use this software. Please connect your device and then restart the application. 

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Answered By Sierra Adams 10 points N/A #193294

Bamboo Explore Information A Wacom tablet is required to use this software

Hi, 

Have you downloaded the compatible version with windows 7? It is due to compatibility issue. Please download it from this link:

• http://www.wacom.eu/bamboo/dock/index2.asp?lang=en

If this didn’t resolve the issue then follow the following steps:

 

1. Uninstall the previous version.

2. Remove device from the computer.

3. Restart your system.

4. Plug in and now try to install new drivers.

 

I hope this will help you. Thank you.

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• Posted on - 10/25/2012
• Question Category: Software Others