Bit Defender installation process error

Asked By Luke R 0 points N/A Posted on - 10/11/2011

Hi,

I'm having a problem with the Bit Defender I've just installed.

 

At first I wasn't even able to start the software but then after I solved this I couldn't recover the quarantined files.

 

It just keeps sending me an error message:

 

Bit Defender Restore File from Quarantine

Failed to find the specified path. Please review the previous operation

and try again.

C:WindowsSystem32

Apply to all

 

 

Is there any way of avoiding this and does anyone know what the actual problem is?

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• Question Category: Anti-Spyware

Best Answer by Alber grower

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Answered By Alber grower 0 points N/A #90973

Bit Defender installation process error

There are certain files that it is looking inside the system32 folder.

Solution 1:

Repair the operating system, of your computer and then try reinstalling the program after the repair process is finished.

Solution 2:

Download a Microsoft Security Essential program because if you know the Windows Defender, It does what the Windows Defender do and the same goes for Bit Defender.

You have to have genuine licensed operating system to do install this or your installation might lead to saying that your operating system is a counterfeit software. It is a free download program so you won't do any additional payments to Microsoft.

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Answered By Trevor 0 points N/A #90975

Bit Defender installation process error

Quarantine files are mostly stored in your computer.

They where just in an encrypted files and named in other format so that your operating system could not recognized them.

Only your antivirus can recognized them as quarantine files.

These files are just stored in a temporary and hidden folder.

You will see this in your explorer if you set the option of your explorer to show hidden and system files and folders.

Possible reason why the system reported, that the file or folder is missing because you have deleted the folder or files manually.

You might think that those file are Viruses since the file or folder looks like a binary file that was used by a virus.

Try to find a undelete tools to restore the file.

That’s the only solution for this.

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• Posted on - 10/12/2011
• Question Category: Anti-Spyware