Bitdefender fails to find viruses

Asked By Steven Tanner 30 points N/A Posted on - 08/22/2014

Hi there,

This message appeared on my desktop this morning and after a long and deep scan with my antivirus BitDefender on my PC no viruses were found. I have to click NO every time I open my PC so I can continue to use it. Can anyone help me please to fix this error ? What is this message?

Thank you experts !

Critical Error!

Attention, Mike MaCabe! Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted.

This may lead to the destruction of important files in C:WINDOWS.Download protection software now!

Click OK to download the antispyware. (Recommended)

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• Question Category: Anti-Virus

Answered By Cox Nigel 0 points N/A #177136

Bitdefender fails to find viruses

Hi Steven,

After reading your post, I get the feeling that you have been attacked by an adware. Technically, it is not listed as a malware. The adware itself shows you the warning.

However, to be sure about it:

1. Boot your computer in safe mode.

2. Run your anti-virus.

3. Do a full scan and see whether you get any virus.

4. Clean PC.

If the virus is still not found, you can be sure that it is an adware, so conventional antivirus won't detect it.

So, to solve that annoying issue:

1. Download 'TDSSKiller' by Kaspersky

2. Install and run the software.

3. Scan your computer and clean if the adware is found.

 

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• Posted on - 08/31/2014
• Question Category: Anti-Virus