Blackberry smart phone’s trackball not moving…

Asked By charles garcia 10 points N/A Posted on - 04/13/2012

Hi,

Why is the trackball in my blackberry smartphone not moving? I have been cleaning it every three days and there is no dirt or dust around it. So why is the trackball not moving?

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• Question Category: Blackberry Hardware

Answered By Stanislava yap 0 points N/A #102402

Blackberry smart phone’s trackball not moving…

 

Hi Garcia,

 

Is your trackball not moving in your blackberry smart phone? That’s the familiar problem with blackberry devices, on the other hand cleaning, diagnosing and replacing the components involved is not hard to do. If the trackballs performance does not get better after cleaning attempts, go to any nearby blackberry store location to have it replace.

 

But before doing this, try the steps that might help you move your trackball by giving it about a small amount of pressure that will exercise to click the trackball, rotate it around in order to take away any grease or oil from the trackball. Keep rolling for about 15 seconds up, 15 seconds down, right and left. If it has not improved the performance repeat the steps.

 

Hoping this helps you.

 

Stanislava Yap

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• Posted on - 04/14/2012
• Question Category: Blackberry Hardware