Browser could not connect to the Internet

Asked By travis 0 points N/A Posted on - 11/21/2011

I have a laptop that can connect to my network wirelessly and a desktop PC that can connect through wired network. This home network is connected with my DSL from Qwest. The problem is the browser that I am using on my desktop PC could not connect to the internet.

The weird thing is that, I can still receive emails and all my programs updates automatically. I can’t seem to connect via HTTP. I uninstalled and reinstalled my Internet Explorer 7 to no avail. I tried using other browser such as Firefox but the problem still occurs.

I don’t think the problem is with my connection because I can connect wirelessly with my laptop. I checked on all the settings but I have no luck. How can I fix it?

Please help.

• Status: Open
• Question Views: 891
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Networking

Best Answer by davidjones

Go To Solution

Best Answer

Best Answer

Answered By davidjones 0 points N/A #109194

Browser could not connect to the Internet

Ok I know this,

I had this same problem some days ago. Its most probably a bad virus,which is eating away your system as you read this. Re-installing the browsers or any other software wont help you in this case. 

You will have to re-install your whole system. Try using a windows service pack 2 cd to reinstall your system. Delete the C portion only not the others.

Back up your files from The C drive to some place safe and then install windows. Then install your browser and by that time I think their will be no more problems.

Good luck.

About davidjones

Questions
0

Answers
4

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 11/21/2011
• Question Category: Networking

Answered By jsbr_s 0 points N/A #109195

Browser could not connect to the Internet

Hi Travis,

This problem is due to Virus and Spywares. 

When we search the movie site then the malware is downloaded. By these we can't access internet more.

 

To remove the malware use good antivirus like eset nod32 antivirus version 5. Which is good for scan the Spywares and viruses.

After installing deep scan of your local drives and restart your pc.

 

Another software winsockfix from https://www.download3k.com/Install-WinSockFix.html

 

Now follow these steps

 

1. Run it and click fix. 

 

2. Restart the computer 

 

3. Now click on network connections under control panel. Right click on LAN connection and click properties 

 

4. In the general tab double click on "Internet Protocol (TCP/IP)" . 

 

5. Again enter the details like IP address etc as required. 

 

6. Again restart your computer.

 

Hope this will solve your problem. 

 

Regds

Jasbir Singh

About jsbr_s

Questions
0

Answers
5

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 11/21/2011
• Question Category: Networking

Answered By Clair june 15 points N/A #109196

Browser could not connect to the Internet

Have you tried going into safe mode with networking? 

If not, then see if the problem is present in that mode. Right after you boot the computer up, keep on tapping F8 to get to the advanced boot options. Select safe mode with networking then login when you have the login screen.

If the computer works in safe mode with networking, then the problem is caused by one of your background software. It can be your security software, or it could be a virus infection. 

Try disabling your startup items and non-Microsoft services and see if that helps. Run a full system scan on your machine as well after you boot normally. If it did not work in safe mode with networking, try setting your DNS servers manually. 

You can use 4.2.2.1 and 4.2.2.2 as the DNS server addresses.

About Clair june

Questions
4

Answers
431

Best Answers
69

• Vote Up 0 Vote Down

• Posted on - 11/21/2011
• Question Category: Networking