Business software can’t access network location

Asked By Jem Mandap 50 points N/A Posted on - 05/24/2012

When mounting particular line-of-business software on Windows 7, we developed the error below.

 Why wouldn’t it be able to access the network location?

Would you be able to assist me with this problem?

Error:

Could not access network location Hewlett-Packard\

Retry Cancel

Thanks a lot.

• Status: Open
• Question Views: 893
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Business Management

Answered By Edward Karn 0 points N/A #154771

Business software can’t access network location

Some installers produce this problem probably due to the tools that was used to create the installer. This MSI installers sets the location of the property INSTALLDIR to Hewlett-Packard\ so it gives that error.
What you could do is go to the Registry:
Go to the RUN prompt at the start menu and input regedit, on the Registry look for this keys:
• HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstall
• HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall
Look for InstallLocation which includes or contains the string “Hewlett-Packard\” , delete this value and Run the installer again.
The second key (WOW6432) may only be found on 64 bit versions of Windows.

About Edward Karn

Questions
2

Answers
12

Best Answers
2

• Vote Up 0 Vote Down

• Posted on - 05/24/2012
• Question Category: Business Management