Cannot access Virtual machine console

Asked By Michael A Washington 10 points N/A Posted on - 08/21/2012

Hi there,

I have failed in my attempts to grant remote control access to a specific user via vSphere web access.

 

I granted access to the person by making him a member of Virtual Machine user, which I feel is good enough to proceed further.

 

However after the installation of components related to Remote Console, I encounter the below mentioned error

 

 

 

Remote Console Plug-in Error

"Cannot access Virtual machine console. The request timed out. The attempt to acquire a valid session ticket for "  " took longer than expected. If this problem persists, contact your system administrator."

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• Question Category: VMware

Best Answer by carpenter harrer

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Answered By Hathy greave 0 points N/A #132638

Cannot access Virtual machine console

Hi,

I think every asker needs possibly the easiest and best solution of their problem. And the easiest and best solution of your problem is to upgrade to ESX 4U1.

Just do it to ESX 4U1 and get rid of your problem.

I think it will help you.

Thanks for asking.

Hathy

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• Posted on - 08/26/2012
• Question Category: VMware

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Answered By carpenter harrer 5 points N/A #132639

Cannot access Virtual machine console

Hi Michael,

Your problem seems to be recognized by VMware themselves and they have included a solution to the problem in their knowledge base articles.

Kindly check out the solution from their website via the link and follow the steps as indicated by VMware.

If you fail to understand any step, leave a comment below or ask VMware for clarification to your problem.

Another option is to upgrade your VMware software as the latest releases have fixed the bug.

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• Posted on - 11/30/2012
• Question Category: VMware