Cannot connect to itunes store

Asked By Halton Roy 50 points N/A Posted on - 12/03/2012

Hello Friends,

I receive this error when I try to open iTunes store in my iPhone4 is there something wrong with my iOS?

Thank you for the solution.

Cannot connect to iTunes store

• Status: Open
• Question Views: 1073
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: iTunes

Best Answer by Claraj jane

Go To Solution

Best Answer

Best Answer

Answered By Claraj jane 10 points N/A #159320

Cannot connect to itunes store

 

 

Hi, 

There is some solution you might try to fix this problem. First of fall just checks your WiFi connections. its working correctly or not. Second logout from your ID and then switch off your mobile for 2 minutes then switch on again your mobile and log in and try it. Third solution is step by step.

1. Go to the settings.

2. General.

3. Date and time.

4. Make set automatic Off.

5. Now make the date ahead one year.

Now try if it doesn't work come back to original settings to 4TH step and make it set automatically. Try once more the same procedure from step 1 to 5. It will definitely work.

 

About Claraj jane

Questions
1

Answers
215

Best Answers
39

• Vote Up 0 Vote Down

• Posted on - 12/03/2012
• Question Category: iTunes

Answered By Fraserr thor 0 points N/A #159321

Cannot connect to itunes store

It seems like that your device is unable to connect with internet. That's why this kind of problem is occurring.

Check your device's internet settings. Be sure that your device can access internet easily. And iTunes is allowed to access internet. And while using iTunes, internet connection is not disconnected. Then you will be able to access iTunes Store.

About Fraserr thor

Questions
4

Answers
102

Best Answers
39

• Vote Up 0 Vote Down

• Posted on - 12/03/2012
• Question Category: iTunes

Answered By Whisler Alex 0 points N/A #159322

Cannot connect to itunes store

You can do following things to solve your problem.

• Turn your phone off and on again.
• Check that your internet connection is working (check with other software).
• Scan your phone using a good antivirus guard.
• Finally, you can restore the iPhone and reset the phone to default factory settings (Before restoring, keep a backup).

About Whisler Alex

Questions
2

Answers
15

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 12/06/2012
• Question Category: iTunes