Cannot start HP QTP after upgrading OS from Windows Vista to 7

Asked By abianderson 0 points N/A Posted on - 02/22/2012

Hello experts.

First up, I had Windows Vista on my computer. I installed HP QuickTest Professional (QTP) 10, and it worked very well. Recently I upgraded to Windows 7 operating system and now I get this error message:

"The application has failed to start because its side by side configuration is incorrect"

Need your help to solve this. Thanks in advance.

• Status: Open
• Question Views: 1896
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Quality Assurance

Best Answer by Galarpe Miloni

Go To Solution

Best Answer

Best Answer

Answered By Galarpe Miloni 0 points N/A #96857

Cannot start HP QTP after upgrading OS from Windows Vista to 7

Hello Abianderson,

Let me try to solve this problem. The error message: "Side-by-side configuration is incorrect" is caused by the machine missing the correct C++ runtime components for your type of system. (x86 or x64).

You need to download them and install them to solve these issues. Installing the following update will resolve the issue. You can get these updates from the following links:

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86).

Microsoft Visual C++ 2008 SP1 Redistributable Package for (x64).

Microsoft Visual C++ 2010 Redistributable Package (x86).

Microsoft Visual C++ 2010 Redistributable Package (x64).

I hope this will solve the problem.

Regards.

About Galarpe Miloni

Questions
1

Answers
31

Best Answers
10

• Vote Up 0 Vote Down

• Posted on - 02/22/2012
• Question Category: Quality Assurance

Answered By abianderson 0 points N/A #96858

Cannot start HP QTP after upgrading OS from Windows Vista to 7

Hi, 

You are an expert of problem solving. The different links that you give me in your solution is really helpful. I got my problem solved through your reply. After all, many thanks to you.

About abianderson

Questions
12

Answers
2

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 03/31/2012
• Question Category: Quality Assurance

Answered By Sharath Reddy 590495 points N/A #318799

Cannot start HP QTP after upgrading OS from Windows Vista to 7

According to Microsoft, you may receive “side-by-side configuration” error if your computer is missing the correct Microsoft Visual C++ runtime components for the type of system you are using (32-bit or 64-bit). To fix the problem, download and install one of the following Microsoft Visual C++ update according to your platform architecture:

• Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package for x86 – for 32-bit Microsoft Windows. It supports Windows 2000 Service Pack 4, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2.
• Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package for x64 – for 64-bit Microsoft Windows. It supports Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2.
• Microsoft Visual C++ 2010 Redistributable Package for x86 – for 32-bit Microsoft Windows. It supports Windows XP Service Pack 3, Windows Vista Service Pack 2, Windows 7, Windows Server 2003 Service Pack 2, Windows Server 2003 R2, Windows Server 2008 Service Pack 2, and Windows Server 2008 R2.
• Microsoft Visual C++ 2010 Redistributable Package for x64 – for 64-bit Microsoft Windows.

If your operating system lacks the required Service Pack update, download the required Service Pack update from the following:

• Windows XP Service Pack 3 – this is the latest and last Service Pack update for Microsoft Windows XP.
• Windows Vista Service Pack 2 – this is the latest and last Service Pack update for Microsoft Windows Vista.
• Windows 7 Service Pack 1 – this is the latest and only Service Pack update for Microsoft Windows 7. Once this update is installed, download Platform Update for Windows 7 and install it.

For Windows 8, you should update to Windows 8.1 from the Windows Store.

About Sharath Reddy

Questions
1

Answers
14599

Best Answers
2290

• Vote Up 0 Vote Down

• Posted on - 06/30/2019
• Question Category: Quality Assurance