Cannot update my webcam software drivers after Vista upgrade.

Asked By veronica klump 0 points N/A Posted on - 03/19/2012

Hello community,

A problem has occurred with my laptop’s built-in webcam.

 

My laptop has a lens and CyberLink YouCam software that came pre-installed in vista home basic. Recently, I updated to premium, so new drivers were needed to be downloaded again.

 

I went to tool manager, and looked for ‘HP webcam-101’ below ‘New devices’ and not ‘Imaging devices’. Then I clicked it to get the update.

 

After that Windows faced an unexpected error while it was ready to install it.

 

"USB Video Device"

 

In the INF three required parts were not found.

 

And also I have visited the manufacturer's site, and I get the same error. What is the problem?

 

I badly need the webcam on my laptop, and that error started to show after upgrading from home to premium.

 

What is the problem, and what I can do without spending money to fix it?

 

Any advice is appreciated.

 

Thanks.

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• Question Category: Web Cams

Best Answer by Sollis Parallag

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Answered By Fischarinta Cra 15 points N/A #93168

Cannot update my webcam software drivers after Vista upgrade.

It seems that you have to reinstall the driver for your webcam. Since attempting to update the driver cannot solve the issue, under device manager, select the detected webcam then uninstall it.

To help you further, on the web, look for the latest camera driver of your laptop with the correct system type (32-bit or 64-bit). To check what bit your OS is running, just press Windows Key+Pause|Break.

After getting the latest version of driver for your webcam, install it then check again device manager if the hardware or webcam has already been detected.

To enable your webcam, you can press Fn key + the function key where you will see a webcam icon.

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• Posted on - 03/22/2012
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Answered By Sollis Parallag 45 points N/A #93167

Cannot update my webcam software drivers after Vista upgrade.

Hello Veronica,

Please post the exact make and model of your laptop so I can check out the drivers.

Here's what I suggest you do:

1. Uninstall the camera driver completely. Go to Start -> Devices and Printers and uninstall the camera from there. After removing the camera, restart your system.

2. Run a registry cleaner to remove traces of the camera driver.

3. Reinstall the camera driver.

You did not mention if your previous OS is 32-bit or 64-bit. If you upgraded from a 32-bit to a 64-bit version of Windows, then you will have to download the 64-bit version of the driver.

Hope this helps.

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• Posted on - 03/23/2012
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Answered By veronica klump 0 points N/A #93169

Cannot update my webcam software drivers after Vista upgrade.

Unbelievable. I thought I could never fix this irritating problem anymore. I'm glad I have this site. Thanks much Sollis.

Thumbs up Techyv.

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• Posted on - 04/11/2012
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