Charging issue with my new Sony SW2 Smart Watch 2

Asked By Brooke B Corson 0 points N/A Posted on - 07/15/2014

Hello friends,

3 months ago I bought a new Sony SW2 Smart Watch 2 (Silicone Strap). This is my favorite smart watch. It is working pretty well very without any issues.

But 1 week onwards it is not at all charging. It just turned off. I tried to charge, but no use. It is not showing as charging and also not turning on. It is completely not working. Now I can't use this watch. Will Sony customer support helps?

Anyone faced the same issue before? Your comments and suggestions are highly appreciated. Thank you very much in advance for your help.

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• Question Category: Hardware

Answered By Desantiago Wagner 0 points N/A #193695

Charging issue with my new Sony SW2 Smart Watch 2

You do likely have a defective or damaged charger. Try holding the power button down for 30 seconds and then letting it charge overnight. 

If still not working, I would contact Sony for a replacement charger. If they are unable/ unwilling to replace, there are 3rd party generic chargers compatible with the device. Here's one for example. 

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• Posted on - 07/17/2014
• Question Category: Hardware