Cisco VPN client installation errors:28000

Asked By Thomas H Linquist 20 points N/A Posted on - 03/04/2013

 

Hi!

I faced an error message number 28,000 when I was trying to install Cisco System Virtual Private Network [VPN] Client. I am very worried about this and I am afraid that, is this issue related to my hardware?

Error Title: Installer Information

Error 28000: Before installing the Cisco Systems VPN Client 5.0.07.0290, you must uninstall the previous version of Cisco Systems VPN Client 5.0.07.0290, using the Add / Remove Program Files option in the Control Panel. Then restart your system.

My request to all of you, to please help me out of this error.

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Best Answer by Felipa Dolore

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Answered By Cynthia A McNabb 0 points N/A #171781

Cisco VPN client installation errors:28000

Hi

Kindly let us know that do you have previous version of Cisco VPN or not ? if you have uninstall it then try to install again if don't have previous version then copy good installation .exe may be it corrupted or try to install another version .

Hopefully this will solve your problem, Please feel free to ask if you have further query

Thanks

McNabb

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• Posted on - 03/15/2013
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Answered By Felipa Dolore 20 points N/A #171782

Cisco VPN client installation errors:28000

This error might have occurred after the initial installation was canceled with a blue screen. Although some parts were installed by the VPN client, the software could not be uninstalled. The following steps are how Cisco Systems VPN Client can be re-installed:

 

1. Go to the VPN client directory (Program Files/Cisco Systems).

 

2. Look for the vpnclient.ini file.

 

 

3. Edit the file:

Remove Previous = 1

And:

DelayReboot = 1

 

4. Save the file.

 

5. Start the setup:

vpnclient.msi / quiet

 

6. At first it looks like nothing happened. Wait for around 5 minutes then restart the system.

 

7. After restarting the Cisco Systems VPN Client should already be properly installed. If not just try to repeat the process again.

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• Posted on - 11/27/2013
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