Computer Shuts Down When Using Video Chat

Asked By Karrie Davis 20 points N/A Posted on - 07/08/2012

 

I have a computer with Windows XP. Whenever I’m doing video chat, it automatically powers off by itself. What can I do to repair my computer?

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• Question Category: Misc Software

Best Answer by Maybt Barton

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Answered By Fosso pradha 0 points N/A #140486

Computer Shuts Down When Using Video Chat

Dear User,

You should be able to fix your computer using these steps,

1.       This can be a RAM issue. Try upgrading your ram .

2.       Or try installing a fresh copy of windows. And the drivers of your webcam.

3.       Use an antivirus application to prevent your pc getting infected

Thank you .

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• Posted on - 08/06/2012
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Answered By Maybt Barton 0 points N/A #140487

Computer Shuts Down When Using Video Chat

Good day Karrie,

I have read your problem and analyze it that leads to my conclusion that one of your ,

a.)P.S.U(power supply unit) – yes, it might be this why? if you have a generic power supply then simply doing a video chat surges up the wattage consumed therefore it will create an unstable current that will shut your computer off.

b.)R.A.M. (random access memory) – why? if you have a low memory in your computer, doing video chat seems impossible to do, because doing stuffs like these requires high memory installed.

c.)CORRUPTED FILES – maybe this? because sometimes a software installed with corrupted files will force the OS to reboot or shutdown, try reinstalling the video chat software.

Hopefully, I have helped you.

Take care!

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• Posted on - 11/27/2012
• Question Category: Misc Software