Connection Error with iCloud Mail App

Asked By gene powell 0 points N/A Posted on - 02/20/2012

I got this error on my Mac’s mail app. When trying to refresh the page, my iCloud account keep asking for my password again and again followed by this error.

Any help?

Connection Error

iCloud encountered an error while trying to connect to the server.

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Answered By Perlas Draplin 5 points N/A #103517

Connection Error with iCloud Mail App

Dear Gene,

Please try the below mentioned steps to and let me know the outcome. This is seemingly a web browser issue.

Resolution

1. Check your browser

For the best web experience with iCloud, you should make sure you are using a supported web browser. The browser that is supported by the application are as follows

1. Safari 5 or later
2. Firefox 5 or later
3. Internet Explorer 8 or later
4. Chrome 12 or later 

2. Enable cookies and JavaScript

Enable cookies and JavaScript for proper function of iCloud. The details procedure can be found in the help menu of your browser.

3.  Clear the browser cache.

Depending on the IE used, clear the browser cache.

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• Posted on - 02/20/2012
• Question Category: Apple