Dell Laptop screen issue, displays nothing

Asked By Samuel M Harmon 0 points N/A Posted on - 07/08/2014

I have Dell XPS model which was working fine on last night, when I turned it off. Today when i started it the screen displayed nothing just Some brightness can be seen on screen, And After some time there came the start up sound of window, But screen was still blank.

Please help me, does the screen broke?

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• Question Category: Displays / Monitors

Answered By Scurlock Ward 0 points N/A #178064

Dell Laptop screen issue, displays nothing

Hello Samuel,

You can try removing the battery and that run your laptop on AC power only. See if that works.

Sometimes the memory slots goes bad, so what you can do, remove one stick of RAM , see if it works, remove the other and put back this and check.

Also you can try below.

1) Switch ON your computer, start pressing the "F8" key  continuously to get "Windows Advanced Options"
2) Select the option "Last Known Good Configuration". 

Scurlock Ward

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• Posted on - 07/15/2014
• Question Category: Displays / Monitors