Difference between ITIL v2 and ITIL v3

Asked By ob2p3456 0 points N/A Posted on - 06/29/2016

What are the major key differences between ITLI v2 and ITIL v3?

Answered By s.lopez 0 points N/A #114281

The differences are listed below

ITIL v2:

1) Consists of 10 Process and 1 Function.

2) Business and IT are Aligned.

3) Process-based approach.

4) Focus on Product, Process, and People.

5) Security Management is the part of Availability Management.

ITIL v3:

1) Consists of 26 Processes and 4 Functions.

2) Business and IT are Integrated.

3) Life-based approach.

4) Focus on Product, Process, People and Partners.

5) Equal attention to all Processes.

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