Display gone for my laptop and showing black screen always

Asked By James J Banda 0 points N/A Posted on - 07/13/2014

Hi All,

I am using Toshiba – Satellite 15.6" Laptop with Windows 7 pre-installed in it.

It was working ok, but all of sudden the display gone and it is always showing a black screen. Whenever I start the system, I am able to hear the CPU voice and it is running but the display is not coming. It looks like the GPU is gone. I can install new GPU or graphics drivers, but without display I can not do it.

What is the issue here? How can I make this work? Any idea how can I overcome this issue? Please someone help me out here. Thanks so much in advance.

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• Question Category: Displays / Monitors

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Answered By points N/A #193474

Display gone for my laptop and showing black screen always

Hello,

Sorry to hear the issue with your PC. Many cases might happen to your screen so that it is behaving abnormally.

In order to fix this issue, connect any secondary monitor to identify whether it is the issue of your board or your cable connected to the monitor. If the secondary monitor works fine, the problem is with your monitor’s cable. Make some movement of the cable and see the result.

Also, check your laptop’s memory whether it is properly installed. Pull that out and plug-in again.

The BIOS battery is also a cause for this type of issue. Replace the battery with a new one.

If you think your problem is with your laptop’s mainboard, you can consult this page.

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Answered By Bailey Jonathan 0 points N/A #193475

Display gone for my laptop and showing black screen always

Just make sure the following points to resolve your problem. 

1. You must check the brightness of your laptop because sometimes it gets low causing the lower power. You have to make sure the settings first. 

2. Just try to use the external display and verify that there is no issue with video adapter by connecting other device to laptop.

3. Check the other hardware issue or graphics driver compatibility.

I hope it works.

Regards! 

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• Question Category: Displays / Monitors