Asked By
andersons
0 points
N/A
Posted on - 11/02/2011
Strange issue with Domino Web mail and Windows 7. I am running on Windows 7 and using Internet Explorer 8. Everytime I access our Domino 8.5 webmail at home and download attachments that are MS Office ’07 files, they are saved as ZIP files and I have to change the extension to open the document. This does not happen on Windows XP.
Is Domino Web mail is not compatible with Windows 7?
Hi Andersons,
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I also encountered that kind of error before and I solved it by doing the following:
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Ignore the dialog box that will appear NSD or Domino 8.5 webmail finishes running.
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On the dialog box link, click the view message
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Your computer screen will be blank and it will show a command window and will open a new dialog box
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Click x in the command window and then in the new dialog link box, click return
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Restart webmail
If this won't work, you need to make a new shortcut on your desktop with the settings of compatible mode. For example c:programfilesibmlotusnotesnotes.exe and then start in c:programfilesibm'lotusnotesfarmework
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I hope it helps.
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Zorian