DVD drive disappears and do not work

DVD drive disappears and do not work

You might have installed another hardware device and the power supply doesn't give the right amount of wattage to you DVD ROM. It is the best to calculate all of your device wattage and see if your power supply can support such load.

Now in case the power supply meets its requirements, then try replacing your cables attached to the motherboard and the DVD ROM it might be the reason while it failing. Also try other ports on the motherboard, don't just stick to one port.

If the problem still exist, then you have to option to replace it or bring to a technician or you can do it yourself repair of the DVD ROM. If the warranty is still available, I suggest you have it replaced by the store where you bought it.

DVD drive disappears and do not work

Most hardware problems are caused by damaged or outdated drivers. To solve this problem try this:

WINDOWS XP

1.       First verify that the CD/DVD drive has power.

2.       Click Start>Run>type regedit then click OK.

3.       Locate and then click the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

4.       In the right pane, click UpperFilters.Don’t touch an UpperFilters.bak registry entry. If you do not see the UpperFilters registry, then you might have to remove the LowerFilters registry entry.

5.       On the Edit menu, click Delete.

6.       Confirm the deletion by clicking Yes.

7.       Exit Registry Editor.

8.       Restart the Computer.

WINDOWS 7 OR WINDOWS VISTA

1.       First verify that the CD/DVD drive has power.

2.       Click Start then Click All Programs.

3.       Click Accessories, and then click Run.

4.       Type regedit, and then click OK.If prompted type password then click Allow.

5.       In the navigation pane locate then click the following subkey:

6.       HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

7.       In the right pane, click UpperFilters.Don’t touch on the UpperFilters.bak registry entry.  If you do not see the UpperFilters registry, then you might have to remove the LowerFilters registry entry.

8.       On the Edit menu,click Delete.

9.       Confirm the deletion by clicking Yes.

10.   Exit Registry Editor.

11.   Restart the computer.

DVD drive disappears and do not work

If your optical drive randomly freezes and disappears from your system, it is probably just a problem with the internal cables. You need to check the cables connecting the drive to your motherboard. Turn off or shut down your computer then open the CPU case. Now, disconnect all the cables connected to the optical drive. After this, connect the ribbon cable or data cable back to the drive.

For the power, use and plug a different power supply cable to the drive then test it. Turn on your computer then see if the optical drive is back to normal. If this doesn’t fix the problem and the drive still disappears randomly, try connecting it on a different computer then monitor its operation.

If the drive works properly there without randomly freezing, try replacing the ribbon cable or data cable on your computer. On the other hand, if the problem is the same, then you can confirm that the problem is with the drive itself. In this case, you have to replace the optical drive with a new one.