Hi All,
The keyboard of my MSI Wind U100 is not working correctly. This is the first time I have encountered an issue with my MSI as this is just six months old in my possession. I am a bit worried about the issue of my laptop since I want to always make sure that my laptop is in shape. The enter key of my keyboard is not working. Whenever I press Enter in my keyboard, it is making the task of a backspace. Yeah, weird enough, but really I am having a hard time finding out what can fix this. I have checked the settings of keyboard and all, I think, is fine.
Could it be the insides?
Enter key in keyboard makes backspace
If the enter key of your keyboard is not working then you can try with the following options. The problem can be due to hardware or software. First you can try to update the driver of your keyboard. For updating the driver you can select the start button and then you can select control panel. In the control panel you can select the device manager. After opening the device manager of your computer you can select your keyboard from the device manager. Then you can right click on the keyboard and then you can select the update driver. For updating the driver you should be connected to the internet. After updating the driver you can check whether your keyboard enter key is working properly.
You can also download the driver for the keyboard from the website of your computers manufacturer. While downloading make sure that it is compatible with the operating system and the model of your laptop. Before installing the downloaded driver you should uninstall the old driver. For uninstalling the old driver you can select the start button and then you can select the control panel. After opening the control panel you can select the device manager. In the device manager you can select the keyboard and right click on it and then select delete driver. After that you can run the installation program for the downloaded driver and install it on your computer. After that you can check whether the enter key is working.
Another thing you can try is that after shutting down your computer you can remove the battery of your laptop and then wait for two or three minutes. Then you can press and hold the power button on your computer for some ten seconds. This will remove all the charge in your laptop. After that you can insert the battery back into the laptop and then you can switch on your laptop. Then you can check whether the enter key is working.
Sometimes this may work because removing all the charges form your laptop can help in solving issues caused due to sudden change in the power. If still the problem persists then you can try to clean your keyboard. Check whether dust is there between the keys and try to remove it with a vacuum cleaner. Then you can check whether the keyboard is working properly. If still the problem is not resolved then the problem can be due to some hardware issues. You can give your laptop to an authorized service center of your laptop manufacturer for servicing your laptop.
They can service your laptop and solve the problem. You may also give it for cleaning to them so that they can open the keyboard and then clean it properly. The keyboard of your laptop is very sensitive so if you give more pressure to the keys then it can easily damage the keyboard. So please use the keyboard carefuly. You should also make sure to keep it always clean. Because dust can also cause problem to the keyboard.
Enter key in keyboard makes backspace
Most computer manufacturers have a diagnostic utility installed on their machines that works outside of the operating system. Try and boot into that if your MSI notebook has it. One of the diagnostic tests should include a keyboard test wherein you press the keys on the keyboard and the screen would show you what was pressed.
This will allow you to verify if indeed the problem is caused by a faulty keyboard or if your operating system has a messed up keyboard map. If it has the same problem in the diagnostics test, then you need to call MSI and have the keyboard replaced. It should still be under warranty as it's only six months old.
