Epson driver registry mechanic did not fix the problem

Asked By elsietbrown 20 points N/A Posted on - 05/13/2013

Hi.  My desktop was recently attacked by a Win32 Trojan virus and I can't use my printer anymore.  I'm having a Windows registry error when trying to print.  I tried using the Epson driver registry mechanic but I'm still having the same error.  I have the Epson Expression Home XP200 All-in-One printer.  Can someone help?

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Answered By Hammond Riser 0 points N/A #141140

Epson driver registry mechanic did not fix the problem

 

Hi Elsietbrown,

 

For this, you will have to completely uninstall the installed driver in your PC first. Since your PC was attacked by a virus, some files or registry required by your printer may have been deleted or altered. The best first step is to reinstall the driver of your printer ONCE you finish doing a full computer scan. 

 

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• Posted on - 05/13/2013
• Question Category: Suggestions