Error 1402 : While Installing Microsoft Office 2010 Professional Plus

Asked By William Harry 0 points N/A Posted on - 07/18/2013

Hello,

I am attempting to install recently purchased download version of Microsoft Office 2010 Professional Plus. Each time I get the following error message when I enter the key (#) for the installation process but the setup can’t open the registry key. Can you provide me the proper details of installation and how to fix this issue? Any suggestion would be greatly appreciated.

Thanks.

Error:

Error 1402. Setup cannot open the registry Key

UNKOWNComponents1CF85317B34E1D111AF7000A9CA05BF00004109E60090400000

Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Servivces (PSS) for assistance. For information about how to contact PSS, see 

C:UsersSTEPHE1AppaDataLocalTempSetup00000e98PSS10R.CHM.

Setup failed. Rolling back changes…

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Answered By Nichols Fryman 15 points N/A #177144

Error 1402 : While Installing Microsoft Office 2010 Professional Plus

Hi William,
The error occurs due to lack of permissions to modify the sections of registry key, required to perform the action.
The solution for the error is:
1)  Log into the system by using the Administrator account
2)  Start 'Microsoft Windows Explorer’
3)  On ‘Tools’ menu, Click ‘Folders’ option
4)  Click ‘View’ tab
5)  Under ‘Hidden Files and Folders’, select ‘Files and Folders’
6)  Click to clear ‘Hide extensions for known file types’,Click ‘OK’
7)  Open the folder containing C:Documents and SettingsAll UsersApplicationDataMicrosoftOfficeData
8)  Right Click ‘Data.dat’ and then Click ‘Properties’
9)  Click on ‘Security’ tab
10) Click ‘Advanced’
11) Click ‘Permissions’
12) Click ‘Everyone’ from the permissions list, Click ‘Edit’
13) Click to select ‘Full Control’ Check Box
14) Click  ‘OK’

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• Posted on - 10/15/2013
• Question Category: Microsoft Office