Error 1920 : Microsoft Office-Project Installation Error

Asked By shahzad1987 0 points N/A Posted on - 08/11/2012

Today with a co-worker we were working on sequencing Project 2010 and at some point during the installation we have got the following error message:

Setup 

Error 1920. Service 'Office Software Protection Platform'(osppsvc) failed to 

start. Verify that you have sufficient privileges to start system services. 

                                                                                  Retry      Cancel

 

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• Question Category: MS Project

Best Answer by cathy emrald

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Answered By Alexandera barb 0 points N/A #162983

Error 1920 : Microsoft Office-Project Installation Error

Hi Shahzad,

You might be getting this error because you might not have the correct permissions on your service account.

You need to give full permissions to your Network Service account.

To resolve this issue automatically, run the Microsoft Fix It application on your computer.

Follow the simple steps that are prompted. Your issue will be resolved.

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Best Answer

Answered By cathy emrald 5 points N/A #162984

Error 1920 : Microsoft Office-Project Installation Error

• This error appears when the Network Service doesn't have permissions on C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform. To fix this, you need to give full control to it.
• For manual fixing: (Windows XP and Windows Server 2003)
• Click the Start button and then Run. Type cacls “C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform” /t /e /p “Network Service”:F and then click the Enter key then install Office 2010.
• For Vista, just change the value to this: icacls “C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t and then click the Enter key.
• For Windows 7, just change the value to this: icacls “C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t and then click the Enter key.

 

 

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• Posted on - 08/11/2012
• Question Category: MS Project