Error 2318 while Uninstalling Symantec Endpoint Protection

Asked By James C Webb 80 points N/A Posted on - 02/06/2013

Hello,

 

While uninstalling Symantec I am getting errors. Also I am not able to delete the Symantec folder under C:Program Files either it gives me an error. How can I uninstall it?

 

Error 2318.file does not exist. C:Program FilesSymantecSymantec Endpoint Protection.

Thanks.

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Answered By p Vhilary 0 points N/A #151130

Error 2318 while Uninstalling Symantec Endpoint Protection

Hello James,

Since uninstalling doesn't work you should use the clean wipe utility which is provided by Symantec Technical Support. You can get it by contacting them through an online support ticket at MySymantec on the Symantec Enterprise support page.

For instructions on how to open an online support ticket, you can review the knowledge base article How to create a new case in MySymantec by Symantec.

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• Posted on - 02/15/2013
• Question Category: Anti-Virus