Error code 0 1002 0x000 appears when installing Titanium

Asked By Franklin E Bardsley 0 points N/A Posted on - 07/24/2013

Hello,

I received the following weird error message when I tried to install the Trend Micro Titanium program. I could not understand the cause of this incomplete installation. How can I prevent this error without having trouble? I have tried to reinstall this application but the same error displayed. I need your help to fix it as soon as possible. Thanks for any help.

You receive the following error message when you try to install your Trend Micro Titanium program:

Trend Micro Titanium Maximum Security

Installation Incomplete

A problem prevented the installer from completely setting up Trend Micro

Titanium Maximum Security. No changes have been made to your computer.

Please close any other programs currently open before restarting the installer.

If following this advice does not solve the problem, you can also get more help

online.

(Error code: #0, 1002, 0x000)

This happens when the Titanium installer cannot remove a conflicting third-party security software. 

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Answered By Nichols Fryman 15 points N/A #173379

Error code 0 1002 0x000 appears when installing Titanium

Hi Franklin,
The error is caused due to registry key entries.
To resolve this error follow the steps as mentioned below:
1) Click 'Start', 'Computer'
2) Go to 'C:WindowsTemp'
3) Delete all the files in the Temp folder
4) Go to 'C:WindowsSystem32drivers'
5) Delete tmtdi.sys file
6) Go to 'C:Program Files' folder
7) Delete the Trend Micro folder
8) Open 'Run', type 'regedit'

9) Delete the registry entries in the following location:
a) HKEY_LOCAL_MACHINESoftware
b) HKEY_CURRENT_USERSoftware
10)Reinstall the Titanium software

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• Posted on - 11/07/2013
• Question Category: Software Others