Error Code 0x800CCC6F on Outlook Express 2003

Asked By isabross 0 points N/A Posted on - 12/14/2011

I'm having problem in my Outlook Express 2003. Few days ago, I can still be able to send emails.

But now, I could not send emails but I can still receive them.

I got this error message: An unknown error has occurred.

Server Response: 554 Message refused, Port: 25, Secure (SSL): No, Server Error: 554, Error Number: 0x800CCC6F. I tried to read an article about the error mentioned above but the link is already invalid.

I have installed a few programs ever since my Outlook Express last worked, and it did not meddle up with my Outlook before.

My Gmail and my other online services were working as usual; just that I could not send emails with my Outlook Express.

Can somebody please help me with this problem?

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• Question Category: Outlook Express

Best Answer by Thompson Locker

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Answered By Thompson Locker 10 points N/A #100957

Error Code 0x800CCC6F on Outlook Express 2003

The possible cause of this error could be a problem with the account settings, and probably you have set the SMTP server so that it can use a secure connection, but then your server does not offer support for the secure connections.

Try the following workaround which will help you turn off the secure connections by the SMTP server:

1. With outlook opened, you will go to the Tools menu, and from there click on Email Accounts followed by View or change existing email accounts.
2. You will then click and select the account that has been listed in the error message, and then choose Change
3. Go to the email account settings window and from there select More Settings.
4. Navigate to the  Advanced tab, and then for the Outgoing mail (SMTP), you will need to click to clear This server requires a secure connection (SSL) check box
5. Once you have done all that, click OK and then Close.

Regards
Thompson Locker

 

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• Posted on - 12/16/2011
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Answered By isabross 0 points N/A #100959

Error Code 0x800CCC6F on Outlook Express 2003

Hello Thompson,

I have changed the settings in outgoingmail(SMtP).

I was able to send emails again.

I wonder how the error occurs all of a sudden.

Well anyway thanks for the help.

People in techyv has really helped me a lot

Cheers!

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• Posted on - 03/31/2012
• Question Category: Outlook Express