Error during upgrade software install

Asked By 7060 points N/A Posted on -
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I encountered a problem with windows installer package while installing software.

It is a window installer error and shows “The program run as part of the setup but did not finish as expected.

Contact support personnel or package vendor”.

Kindly help me to solve this problem.

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Best Answer by indu8302
Answered By 30 points N/A #84395

Error during upgrade software install

qa-featured

Hello.

There might be a problem with the windows installation package.

The setup file might have had a problem while downloading or burning to disk.

You should download the fresh copy of the windows installation package in order to continue with the installation process.

Contact your windows service provider for further support.

Thank you.

Answered By 5 points N/A #84398

Error during upgrade software install

qa-featured

Hi,

The software you are trying to install may itself contain corrupted data. So every time you are trying to install, it stops the process. You should check that issue. If that is not the case, your windows installer may be damaged.

You can download the new Windows Installer 4.5 Redistributable from here:  http://www.microsoft.com/en-us/download/details.aspx?id=8483.

It should solve your problem. 

Answered By 5 points N/A #84400

Error during upgrade software install

qa-featured

Hi,

I think this issue occurred due to corrupting the Windows Installer Engine, installed wrongly , or disabled. This can cause a corrupted installation.

So remove any unnecessary things of the failed installation.
You can fix this issues using Microsoft Program Installer Fix it tool

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Note: To do this, you should log on using an administrator account.

Best Answer
Best Answer
Answered By 0 points N/A #84402

Error during upgrade software install

qa-featured

Hi,

There can be two reasons for this issue.

  1. Something wrong with the software, which you are trying to install.
  2. Problem with your windows installation package.

Hence first check whether your software is working properly. For this remove your corrupted installations if any & you should try to install the software newly, which is obtained from a different source. (i.e newly downloaded, new CD).  

If still you can install it, then the problem is with your windows installation package. So reregister your windows installer & see whether it works.

For this first you need to unregister your windows installer. For this, press (Windows+R) & type "msiexec /unreg" in the opened window box & click on the “ok” button.

Then you can reregister it again. For this, press (Windows+R) keys & type "msiexec /regserver" in the opened window box & click on the “ok” button.

For further details you may contact Microsoft support Centre. (https://support.microsoft.com/en-us)

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