Error with iPhone iOS 5 Software

Asked By Edward M Mundt 0 points N/A Posted on - 05/29/2013

 

Hi,

I got an error message when I tried to install the new iPhone iOS 5 Software. I could not fix this issue but I hope you can help me with the best solution step by step. Guide me properly. Thanks.

 

 

 

The iPhone "iPhone" could not be restored. An

unknown error occurred (3004).

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Best Answer by Mills Fullwood

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Answered By Mills Fullwood 0 points N/A #176037

Error with iPhone iOS 5 Software

Hi,

Getting an error code 3004 when installing the iPhone iOS 5 software simply means that you will have to try it again later. You will have to keep on trying until you can into the update line of the iPhone iOS 5 or wait for a number of hours before you can try again as advised above. The error code usually indicates a traffic issue or an issue in network connectivity.

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Answered By Huffman Serafin 0 points N/A #176038

Error with iPhone iOS 5 Software

Hi Edward M Mundt,

I think that you are having a problem with regards on your iPhone restoration of files, you may check if you had a full backup first using the iTunes in order to restore the files that you have lost since the update of the Operating System. Also, be concerned about the connection of your cable from your iPhone to your computer.

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Answered By Sharath Reddy 590495 points N/A #306759

Error with iPhone iOS 5 Software

Error 3004 in iTunes when you are trying to either restore or update your iOS device, is sometimes caused by network settings. First, make sure you have the latest iTunes installed. If you haven’t updated yet, download the latest version and install it. Once you have the latest version, try restoring your phone again then see if it works.

If it doesn’t work, check your host file. In your Mac, start Finder then go to “Applications,” “Utilities,” and then start “Terminal.” In the terminal, type without quotes “sudo nano /private/etc/hosts” then hit Enter. Enter your password when you are prompted to continue. On the next screen, look for “gs.apple.com” then insert without quotes “#” plus a space after in the beginning of the line.

For example, if the line says “17.151.36.30 gs.apple.com” it should be “# 17.151.36.30 gs.apple.com”. Press CTRL + O to save the file then hit Enter when prompted for the file name. Restart your Mac after this and see if it works.

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• Posted on - 12/03/2017
• Question Category: Mobile Software