Error in MBAM installation with SCCM 2007

Asked By jake murray 0 points N/A Posted on - 02/17/2014

The installation of MBAM on SCCM 2007 works just fine. But on one workstation, it fails and when I try to run the MBAMClientUI.exe manually, the error below appears. I don't know what is missing or what's been going on but I hope someone can help me figure it out. I need some help please. Thanks.

Error

BitLocker drive encryption has a problem and must close.

BitLocker will close now. Contact the help desk of your company if you need additional help.

Details

Error checking whether TPM chip is ready.

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• Question Category: Security

Answered By Tim Lahaye 10 points N/A #199795

Error in MBAM installation with SCCM 2007

The problem happens when MBAM fails to take ownership owing to Endorsement Key pair goes missing on the TPM. The encryption key is permanently embedded within TPM security hardware and this generally happens at the time of manufacture. It is possible to see this error if the TPM manufacturer didn’t create the Key pairs. You can fix this problem by downloading the fix and follow the wizard instruction.

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• Posted on - 03/16/2014
• Question Category: Security