Error message displayed while viewing or editing on Prezi id 2100

Asked By Matthew D Reyes 0 points N/A Posted on - 01/02/2014

Hi

Every time I try to view or edit on my Prezi, I get nearly 10 of these pop-up messages that says ‘Prezi could not load one of your graphics’. Please see the attached screenshot for the technical details of the error. What causes this error? I checked to see if any of my graphics were large. But I could not find any. Are there any particular image formats that should not be used with Prezi? Please can anyone help me to fix this issue? I have an urgent presentation to give and you timely help will be of immense value. Thanks a lot.

Prezi could not load one of your graphics. If you see something missing, please try to upload/place it again

Technical details:

id: 2100 the reason is: w=0, h=0; b(w,h)=(0,0)

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• Question Category: Misc Software

Answered By Tim Lahaye 10 points N/A #179515

Error message displayed while viewing or editing on Prezi id 2100

Well, 2100 is the error that is related to a corrupt image. This error occurs when there is no animation loaded in the first frame of a .swf animation file. Now, if you can access to the .fla file then add anything into the first frame and then retry. Or, please check that the first frame has a video content and again try this.

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• Posted on - 04/01/2014
• Question Category: Misc Software