Error message while downloading and testing the Adobe Muse Beta

Asked By Pamela Opland 20 points N/A Posted on - 08/21/2012

 

Hi,

When I try to download and test the Adobe Muse Beta, an error message appears: "Something went wrong trying to install this application. Please install the latest version of Adobe Air from https://get.adobe.com/air/ and then try again."

What does this mean?

Please give a solution.

• Status: Open
• Question Views: 1047
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Photos / Graphics Soft.

Best Answer by Howes Serrano

Go To Solution

Best Answer

Best Answer

Answered By Howes Serrano 0 points N/A #150273

Error message while downloading and testing the Adobe Muse Beta

Hi,

these problems appear very often, and the best solution is to reinstall and install the same app again. What you must do is remove Adobe Muse Beta from Add/Remove Programs and download it from here again https://www.adobe.com/products/muse.html. This is a trusted link from the official site.

Before you reinstall, make sure all the data from the past version is gone.

regards,

About Howes Serrano

Questions
3

Answers
98

Best Answers
13

• Vote Up 0 Vote Down

• Posted on - 08/27/2012
• Question Category: Photos / Graphics Soft.

Answered By Cohen Wible 0 points N/A #150274

Error message while downloading and testing the Adobe Muse Beta

I see that the software you are using requires you install the latest version of Adobe Air. Try fulfilling the first requirement by downloading the Adobe Muse application and the Adobe air as well. Install both on your system, Adobe Air first, then Adobe Muse. Lastly, if the error still persists, I suggest buying the software if you really need it.

About Cohen Wible

Questions
2

Answers
103

Best Answers
54

• Vote Up 0 Vote Down

• Posted on - 05/11/2013
• Question Category: Photos / Graphics Soft.