Error with Nero Scout:Commands don’t work

Asked By Marian Daly 10 points N/A Posted on - 02/07/2012

I installed Nero Scout in my computer with Nero Scout System Folder icon that I wish to delete but for some unknown reason I can't. Whenever I explore and open the program I see 4 options, "open", "open in new window", "options", "create shortcut" and whenever I go to the "options" folder it says " message-initialization error, Please install Nero again”. Please help me fix the problem because I want to get rid of this.

Thanks. 

 

 

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• Question Category: MultiMedia Applications

Answered By tibor.tokie 25 points N/A #116205

Error with Nero Scout:Commands don’t work

 

Dear Marian Daly,

 

According to the Nero program support page, to disable Nero scout go to "Start -> Computer", right click onto "Nero Scout" and select "Options" and then uncheck the box "Enable Nero Scout".

 

If you would like to completely remove Nero scout from your machine, please consider trying the following:

 

For windows XP,

Click "Start" button and then click "Run" and type the following command in the text box:

regsvr32  /u " C:Program FilesCommon FilesAheadLibMediaLibraryNSE.dll"

 

For Windows 7,

 

Click "Start" button and in the search box type "run", in the appearing text box type the following command:  

regsvr32 /u "%COMMONPROGRAMFILES%AheadLibMediaLibraryNSE.dll"

 

Hope this may help you.

 

Best of luck.

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• Posted on - 02/09/2012
• Question Category: MultiMedia Applications