Error occurred during an Intelligent Disaster Recovery (IDR) process

Asked By Christopher M Davis 20 points N/A Posted on - 07/17/2013

Hi,

 

During an Intelligent Disaster Recovery (IDR) process, the error message (Figure 1) may appear when creating an IDR image of a remote server. How can I overcome this error without having any trouble? The below attached image would be enough to get the proper solution. Help me to fix this immediately.

 

Thanks.

Error: "Error opening registry key "SOFTWAREMicrosoftWindowsNTCurrentVersion" on "\server-name". Access is denied"

• Status: Open
• Question Views: 1050
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Misc Security

Best Answer by Dorothy Brett

Go To Solution

Best Answer

Best Answer

Answered By Dorothy Brett 0 points N/A #173258

Error occurred during an Intelligent Disaster Recovery (IDR) process

Hi Christopher,

You may follow these steps for checking;

You must check correctly the address or location of the IDR.

Make sure that the key you are entering is correct.

Check the connectivity of your PC or laptop.

Make sure the LAN/WAN Connection is active.

– Check the switches are running and try to ping each port.

– Check the connector and cables if there is still connectivity.

About Dorothy Brett

Questions
0

Answers
10

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 11/12/2013
• Question Category: Misc Security

Answered By Nigel Cox 5 points N/A #173260

Error occurred during an Intelligent Disaster Recovery (IDR) process

Hello,

You need to modify your IDR updates registry key.

Follow these simple steps:

1) Open windows registry and browse"HKEY_LOCAL_MACHINESOFTWAREVeritasBackupExecEngineIDR."

2) Double click 'DR Update Allow Excludes' key and change the value of the key to 1.

3) Stop and Start the Backup services for the registry setting to take effect.

Now you will be able to create IDR image without getting any error.

Hope this helps

About Nigel Cox

Questions
0

Answers
78

Best Answers
4

• Vote Up 0 Vote Down

• Posted on - 11/28/2013
• Question Category: Misc Security