An error occurs when transferring files to windows8 PC via Bluetooth

Asked By Albert D White 60 points N/A Posted on - 11/30/2013

Every time I try to transfer files in my Smartphone that are greater than 800KB to my Windows 8 desktop using Bluetooth the file transfer get stopped. I use a Bluetooth dongle to connect my PC and the phone and I never faced this problem with my old desktop which has Windows XP installed. It is more like Windows 8 machine terminated the file transfer. Does anybody know a fix for this?     

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• Question Views: 726
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• Question Category: Windows 64-bit

Best Answer by Ware Shaul

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Answered By Nichols Fryman 15 points N/A #172592

An error occurs when transferring files to windows8 PC via Bluetooth

Hi Albert,
The error is because the correct Bluetooth drivers are not installed in the system.
To resolve this error follow the steps mentioned below:
1) Click 'Start', select 'Run'
2) Type 'devmgmt.msc', the Bluetooth drivers window will open
3) Expand the 'Bluetooth drivers', Click on the Bluetooth device
4) Right click select 'properties', select 'uninstall'
5) Click 'OK'
6) Download the Bluetooth drivers from the Dell official website  
7) Install these drivers in the system and perform the Bluetooth settings

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• Posted on - 11/30/2013
• Question Category: Windows 64-bit

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Answered By Ware Shaul 0 points N/A #172594

An error occurs when transferring files to windows8 PC via Bluetooth

Hi Albert,

The cause of the problem would be the Bluetooth driver compatibility of your Windows 8. To resolve the issue, you need to uninstall and reinstall the Bluetooth driver in compatibility mode. First, you need to go to the manufacturer's website and download the latest Bluetooth driver and install in on the system. Once done, you will be able to use and transfer files from Bluetooth to a computer running Windows 8 Operating System. For more detailed information, kindly click the link below.

Windows 8 Bluetooth Compatibility Issue – This link will guide you through the support page of Microsoft regarding the issue on transferring files from Windows 8 OS via Bluetooth.

Ware

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• Posted on - 12/01/2013
• Question Category: Windows 64-bit