Error Showing in Microsoft Outlook 2007

Asked By dominquedustyy 20 points N/A Posted on - 06/04/2012

I am using Microsoft Office 2007 in Windows XP. Many times, I get the SMTP error message in Outlook Express when I tried to send emails. "0x800CCC6B USER NOT LOCAL – User mailbox is known but mailbox not on this server" top on the screen. How can I fix this error message?

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Answered By Wells Anthony 0 points N/A #142819

Error Showing in Microsoft Outlook 2007

Hello,

SMTP error generally occur when outlook Express is experiencing problem regarding in authenticating Sender or the receivers' address. Here are some step in fixing or resolving the problem about the SMTP error. First, open the Outlook Express from the Start menu then, go to the TOOLS which is located at the MENU bar. From the down list, select the option ACCOUNTS.

The dialog box will open and show the internet Accounts, go to the MAIL tab and select your account ( just like in the given figure 1). Now after you select the email account, select the Properties and it will be open. Just select the tab called Server and place a Mark for “My server requires authentication ( as shown in figure 2) then click the OK and APPLY button. Then restart your outlook Express so that the above action will apply.

(figure 1)                                                                                                                                                                        

(Figure 2)           

                                             

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Answered By Edwin Mali 0 points N/A #142820

Error Showing in Microsoft Outlook 2007

This seems like a common problem with Outlook Express 2007. To resolve the issue, follow the steps given below and retry using Outlook Express. 

 

Go to outlook express > tools > Account settings > select each email account on by one(double click) > more settings > Outgoing Server Tab > UNCHECK “My outgoing server (SMTP) requires authentication” 

This must resolve your problem. I have tried it myself and I know it works. You will be able to start sending and receiving emails on your outlook 2007. 

 

Hope this helped you to fix your problem of sending and receiving emails. I am happy to help you fix your problem. 

 

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• Posted on - 06/04/2012
• Question Category: MS Outlook