Error in using Adobe Elements and Premiere Elements

Asked By Simon Harper 0 points N/A Posted on - 01/21/2012

I have a Windows XP system and recently I installed Adobe Elements 4.0 and Premiere Elements 2.0 on it.

First, the installation went well, but then I started to receive this error message all the time when I am on my computer:

Application failed to start because pic eng dll is missing. Try reinstalling the application

I uninstalled the two applications and reinstalled them, even twice, but without any success.

Then, I tried to search over the internet some solutions to my problem and to get this missing “pic eng dll”, again with no success.

Please let me know if you find a solution to this.

I thank you in advance.

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• Question Category: MultiMedia Applications

Best Answer by Sharath Reddy

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Answered By Aristono Martin 20 points N/A #110507

Error in using Adobe Elements and Premiere Elements

Hi Simon,

You can try to reregister the dll which is missing on your computer.

Dll can get corrupted or missing which may lead to applications not loading.

To register the missing piceng dll, go to Start > All Programs > Accessories > Right click on the Command Prompt Option > Select ‘run as administrator’ option > Type regsvr32 piceng.dll then press enter on the c:windowssystem32 directory.

Wait until you received a message saying the dll has been registered.

You can all try to do a system restore on your computer to a date which application is still working.

Another option you can try to do is to check your recycle bin and see if the dll is there.

Aristono

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• Posted on - 01/23/2012
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Answered By Sharath Reddy 590495 points N/A #110508

Error in using Adobe Elements and Premiere Elements

It is possible that these applications collide with each other.

Try uninstalling them both and then install and test them one after the other. For example, install Adobe Elements 4.0 first and then try using it after the installation. See if the application works very well without any errors popping up.

After checking it, install the other application, Adobe Premiere Elements 2.0. Do the same with this application. Launch it and try using it for awhile to see if it is working. This way, you will know which of the two applications is causing the problem.

To further check your system for any possible errors, check your hard drive using a disk utility application. If you don’t have one installed on your computer, you can use Windows’ own disk check tool to diagnose the hard drive just like what is described below:

1. Right-click drive C then select Properties.
2. Click Tools tab.
3. Click Check Now.
4. Check Automatically fix file system errors then click Start.

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• Posted on - 01/23/2012
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Answered By Simon Harper 0 points N/A #110511

Error in using Adobe Elements and Premiere Elements

Thanks Sharthr! I followed your steps and uninstalled the applications first.

I also checked some errors to my system for better usage.

Thank you so much Sharath Reddy.

I really appreciate it.

Thanks TechyV!

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• Posted on - 04/08/2012
• Question Category: MultiMedia Applications