Error when attempting to create a document from DesignXpert

Asked By 0 points N/A Posted on -
qa-featured

Hi,

 

Why am I receiving a 'Failed to generate' error when attempting to create a document from DesignXpert? Failed to generate .doc' Error with Office 2010 I have Microsoft Office 2010 32 bit installed (64 bit is not supported at this time). Can I get the solution to resolve this issue? I am waiting for your assistance.

Thanks in advance.

Error: Failed to generate PRS0436-111107-Network Discovery-Network Assessment Summary Document.doc

 

 

SHARE
Answered By 15 points N/A #176978

Error when attempting to create a document from DesignXpert

qa-featured

Hi Rivera,
The error is because the settings of the controls in Microsoft Word is incorrect.
To resolve the error follow the steps below:
1) Open Microsoft Word
2) Click 'File', Click 'Options'

Word-Options-Window-in-Microsoft-Word

3) Select 'Trust Center', Click on 'Trust Center Settings' tab

Trust-Center-Window-in-Microsoft-Word

4) Go to 'Macro Settings', select 'Enable all macros'

Macro-settings-for-Microsoft-Word

5) Go to 'Protected view', uncheck all checkboxes
6) Restart the system after the updation is completed

Related Questions