Error when configuring the Adobe Acrobat

Asked By casey cock 30 points N/A Posted on - 05/17/2012

Hello I am trying to configure the Adobe Acrobat but at the time of processing it I have been encountered with an error as the document had saved but it cannot be converted to the PDF/A and to identify these document properties which prevent it from being complaint to the profile I have used.

Kindly provide me the solution as it will be a great help.

Thank you.
 

Error:

The document has been saved,however,it could not be converted according to the selected standard profile:Convert to PDF/A"in order to identify those properties of the document which prevent it from bing compliant to this profile.

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• Question Category: System Utilities

Answered By Edwon Redrikk 5 points N/A #153023

Error when configuring the Adobe Acrobat

Whats up, here in this case your problem is most definitely with the software installation or the document you were trying to open which might have been corrupted either during saving of the file or in the process of conversion.

This is what I believe you need to do to solve the situation;

Uninstall the program, delete the temp files by going to Start >My computer >Local disk C: >Temp

After deleting all the info in the temporary folder, you may also consider deleting the registry entries by going to Start >Run >Type Regedit

In the registry window, delete files from  the following keys;

HKEY_CURRENT_USER_SoftwareAdobeAcrobat PDFMaker

HKEY_CURRENT_USER_SoftwareAdobeAdobe Acrobat

HKEY_CURRENT_USER_SoftwareAdobePDF Settings

Uninstall the program and reinstall

The problem should be solved

Thanks

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• Posted on - 05/17/2012
• Question Category: System Utilities