Error when recording on the Pro Tools 10 interface

Asked By Susan R Jackson 0 points N/A Posted on - 09/29/2013

Hi,

I have a huge problem when recording on the Pro Tools 10 interface. There is an error that states “problem detected with audio clock”. The PT files are on an external location in the external hard disk. The error just won’t go away even if I restart the app, restart the machine, or use PT 11. Any help will be appreciated.

Error message:

Problem detected with audio clock. Check that your clock source and sample rate are correct.

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• Question Category: Misc Software

Answered By Quinn Poon 0 points N/A #181959

Error when recording on the Pro Tools 10 interface

Hello Susan,

Good day!

I’d already encountered the problem that you are posted above. All you need to do is to change the clock source in preferences and if you have an external source for it to actually clock to, otherwise it should remain internal. Your main OS drive is not capable for recording. You need to use a dedicated, separate the hard drive for recording. For further explanations just visit the “help us” link.

Hope this may help you.

Regards,

Quinn Poon

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• Posted on - 09/30/2013
• Question Category: Misc Software