Asked By
olivia.bha
70 points
N/A
Posted on - 05/08/2012
I am getting an error message when trying to open a Microsoft Office 2010 Word document.
It has graphs on it using a lower version of Word like 2007 version. An error would pop up saying,
"The filename. docx cannot be opened because there are problems with the contents." I am now at a loss and I need help in opening the document so I could continue with my pending job.
Thank you.
Error:
The file filename. docx cannot be opened because there are problems with the contents.
Details
Unspecified error
Location: Part: /word/document.xml, Line: 2, Column: 0
Error When Trying To Open An MS Word 2010 Document
Please follow one or more of these methods to successfully open the corrupted word 2010 file:
1. Opening/fixing the corrupt file:
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Updating Office 2010 and opening corrupt files:
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Updating Office 2010 to ‘Office Service Pack 1’ patch has proven to help successfully open corrupt files. Go to.
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Go to Link.
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Choose the edition that suits your operating system (32 Bit, 64 Bit).
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In the new window, click ‘download’.
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After download, open the installation file to update your Office 2010.
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Now open the corrupt document.
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Using third-party file recovery software:
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Download DocRepair
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Office Recovery Word Link.
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Using Microsoft recommended methods
1. Method A: Use word 2010’s Open and repair feature:
a. Open Word 2010.
b. In word's 'open' dialog, select the corrupt document.
c. Click the arrow beside the Open button and choose ‘Open and Repair’.
2. Method B: Opening the file in draft mode without updating links:
a. Open Word 2010.
b. Click View > Draft (in document view group).
c. Click File > Options.
d. Head to ‘display document content’ section to check ‘draft font’ and ‘picture placeholders’ boxes (under advanced options for working with Word).
e. Head to ‘General’ section, uncheck ‘update automatic links at open’ box (under advanced options for working with Word) then click ok.
f. Now open the damaged word document.
2. Alternate ways to open the file:
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Open it in an online file viewer and save in a desired format:
A. Google docs [you must sign into a Gmail account first].
a) Click the red ‘upload’ icon beside the ‘create’ icon and choose ‘files…’
b) Select the corrupted document and click ‘open’.
c) In the ‘Upload settings’ box check ‘Convert documents, presentations, spreadsheets, and drawings to the corresponding Google Docs format’ and click ‘start upload’.
d) Once upload is complete click the uploaded file so a new window will open to show the file.
e) Click File>download as in the window and choose a file format of your choice.
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Zoho viewer here.
a) After entering the site click the ‘Convert’ option.
b) Click ‘browse’ button to open a box to locate the corrupt file and click ‘open’.
c) Select an output format (I suggest RTF) and click ‘convert’.
Answered By
jengurl
0 points
N/A
#135123
Error When Trying To Open An MS Word 2010 Document
Try these steps:
Send your file to your Gmail account and open the attachment.
Once you open it, it will have this message: "
Sorry, we are unable to generate a view of the document at this time. Alternatively, you can view the plain HTML (automatically redirecting).
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Select the HTML version and your file should open already.
OR :
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Open MS Word then click the Open folder.
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locate your file then Change the Files of Type combination box to "Recover Text from AnyFile (*.*).
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Select your document and click Open.
OR:
Download the Install Office 2010 Service Pack 1:
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Use the Fix it solution to recover your word document: You can either have it recovered for you or fix it by yourself.
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If you want it to be recovered for you, click the Fix it button or link. A File Download box opens up, click RUN and follow the fix it wizard steps.
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If you want to fix it by yourself, you should know how to edit HTML. Go to the let me fix it myself section. Correct the mismatched Omath tags from there (use notepad when editing HTML).
THE FIX IT SOLUTION LETS YOU OPEN YOUR DOCUMENT/S, HOWEVER THE PROBLEM WILL RECUR ONCE YOU EDIT THE DOCUMENTS UNLESS THE MAIN CAUSE IS SOLVED.
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Try these steps in solving the root cause:
GROUPING OBJECTS:
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After opening of the recovered document, turn on the Selection pane found on the Home tab of the ribbon.
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Click SELECT from the editing group of the Home tab, then Selection Pane.
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Press the CTRL button on the keyboard and click each textbox in the selection pane.
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Click Group button under the Format tab.
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Save the document under a new name once all objects have been grouped each page.
SAVE THE DOCUMENT IN THE .RTF FILE FORMAT:
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Open the document and click File, then Save.
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In the Save As dialog box, click the Save as type dropdown box (just below the File Name dropdown box) and select
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Rich Text Format (*.rtf).
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Click Save.
Error When Trying To Open An MS Word 2010 Document
You can not change file extensions and expect the file to open. The file must have a legal fine name (no special characters) and it MUST have the file extension for the format in which the file was saved.
TextEdit application on your Mac can also open Word Document files.
 Try opening it with TextEdit.
You can recover the text from ANY file in Microsoft Word by using File > Open and switching the Enable button to Recover Text from Any File.
