Error while installing Microsoft Dynamics CRM 2011 on Windows Server 8

Asked By Harvey H Carpenter 10 points N/A Posted on - 07/06/2013

 

 

 

 

 

Hello everyone!

I got an error while I was installing Microsoft Dynamics CRM 2011 on Windows Server 8. It seems to have something to do with Windows Indexing Service, but the thing is, this service is not available anymore for this server. Do you have any idea what’s going on? Please help me find a fix.

Thank you very much.

Action Microsoft.Crm.Setup.Common.InstallHelpIndexesAction failed.

 

Retrieving the COM class factory for component with CLSID {3BC4F3A1-652A-11D1-B4D4-00C04FC2DB8D} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

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Answered By Nichols Fryman 15 points N/A #177030

Error while installing Microsoft Dynamics CRM 2011 on Windows Server 8

Hi Harvey,
The error is because the Setup program of Microsoft Dynamics CRM server cannot create CRM Help Catalog.
The solution to it is:
1) Click 'start', Click 'Run', type 'MMC', Click 'OK'
2) On the 'File' menu, Click 'Add/Remove snap-in'
3) Click 'Add'
4) Click 'Indexing Service', Click 'Add'
5) Click 'Local Computer', Click 'Finish', Click 'OK'
6) Expand 'Indexing Service on Local Machine'
7) Right Click 'Indexing Service on Local Machine', select 'New', Click 'Catalog'
8) Click 'Browse'
9) In the 'Location box', type 'C:Program FilesMicrosoft CRMClientApplicationFiles'
10) Click 'OK'
11) Right Click 'Indexing Service on Local Computer', Click 'Stop'
12) Right Click 'Indexing Service on Local Computer', Click 'Start'
13) click 'Ok'. The CRM Help Catalog is installed in the system

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• Posted on - 10/20/2013
• Question Category: Microsoft Others