ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete

Asked By Joseph Abbott 20 points N/A Posted on - 10/11/2012

I was installing .NET when this Error 1604 happened. I could not continue my installation.

How do I fix this to be able to install it?

 

• Status: Open
• Question Views: 3779
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Software Others

Best Answer by Austin kelley

Go To Solution

Answered By Sierra Adams 10 points N/A #190382

ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete

 Hi Joseph, 

 

The Windows error 1604 is generated in the following scenarios:

1. When someone tries to start Windows Services manually.
2. You may have corrupted registry.
3. This error can also be caused by spyware or virus infections.

Solutions:

1. Run the antivirus for virus scan.
2. Run registry repair software.
3. Reinstall Windows Installer.

Thank you.

About Sierra Adams

Questions
1

Answers
101

Best Answers
39

• Vote Up 0 Vote Down

• Posted on - 10/23/2012
• Question Category: Software Others

Best Answer

Best Answer

Answered By Austin kelley 10 points N/A #190383

ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete

1. There is no need to reinstall iTunes or whatever. Keep the same version that you have used to restore or backup previously.

2. Make sure that iPhone is disconnected from your computer and that iTunes is closed.

3. The following step of fixing 1604 iPhone restore error is Windows XP specific, if you are a Mac user, you may have to locate the folders yourselves as I am not sure: Go to folder

C:\Documents and Settings\Application Data\Apple Computer\iTunes\iPhone Software Updates\.

You will see one or more files. Cut and paste them somewhere else. Do not delete them in case the steps does not work for you, you can still copy them back to the folder. You can find out your username by doing a Ctrl-Alt-Del. If somehow you cannot find the folder, you are probably in the wrong user directory.

4. Launch iTunes and put your iPhone in recovery mode. Refer to this article on Unable To Restore iPhone on how to do put iPhone in recovery mode.

5. Proceed with restore and iTunes will download the update online. If you are downgrading to a lower version, do step 3 and leaving only the firmware file that you want to downgrade to. Double click on the file and iTunes will begin the restore.

About Austin kelley

Questions
2

Answers
68

Best Answers
36

• Vote Up 0 Vote Down

• Posted on - 11/02/2012
• Question Category: Software Others