ERROR_PRODUCT UNINSTALLED 1614 The product is uninstalled

Asked By Joseph Abbott 20 points N/A Posted on - 10/11/2012

ERROR_PRODUCT UNINSTALLED 1614 The product is uninstalled.

I uninstalled AVG and switched to the Microsoft Security Client. So far I haven't had any BSOD and I hope that I won't have them anymore. Unfortunately, I keep getting another error message from the Microsoft Security Client:

An error has occurred in the program. Try to open it again. If this problem continues, you'll need to reinstall Microsoft Security Client.

Error code: 0x8007064e

I can't find MSC in control panel nor do I see it in the program folder. 

How do I reinstall MSC?

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Answered By Sierra Adams 10 points N/A #190388

ERROR_PRODUCT UNINSTALLED 1614 The product is uninstalled

Hi Joseph,

From the description you have provided it seems that you haven’t completely uninstalled the AVG as Antivirus does not completely uninstalled itself, it needs a cleanup utility for complete un-installation. 

This problem didn’t allow the Microsoft Security Client to install it completely.

For fixing this issue you need to run a cleanup utility for anti viruses.

Please see the link below for more information.

Virus and Malware

Link 2 Virus and Malware

Thank you.

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• Posted on - 10/11/2012
• Question Category: Software Others