Failed to complete iTunes Store request

Asked By Orlando L Skinner 0 points N/A Posted on - 02/25/2014

Hello Pro,

When I try to play the iTunes Radio, it’s giving me an error. For your information, I was signed in iTunes when I got this error message. So after this error message I re-launce the iTunes. But still I am getting this error. How to get rid of this error? Someone can help me please.

We could not complete your iTunes Store request. An unknown error occurred (54).

There was an error in the iTunes Store. Please try again later.

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• Question Category: iTunes

Answered By Sharath Reddy 590495 points N/A #193110

Failed to complete iTunes Store request

The best way to fix this is to make sure you are using the latest version of iTunes because most of the time the reason for the error is coming from iTunes itself. So, to better deal with the problem, download the latest version from Download iTunes 11.1.5. Once downloaded, uninstall the old version and install the newly downloaded installer.

Try doing it again and see if this fixes the problem. If this doesn’t fix the problem, try disabling the firewall on your Mac. It seems that this is the component that prevents iTunes from completing the request sent by iTunes. You can disable the firewall using the terminal. From the dock, open Finder, select Applications, Utilities, and then double-click Terminal. See image.

In the command prompt, type without quotes “sudo ipfw disable firewall” and then hit Enter.

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• Posted on - 03/04/2014
• Question Category: iTunes